GENERAL FAQs


What are the services you offer?
  • Logo, Graphic Designing and Branding
  • Website Development, Hosting and Maintenance
  • Search Engine Optimisation
  • Social Media Marketing
  • Content Writing
  • Video production and Photography
  • Printing, Delivery and Installation
How do I get a quote?

Every business is unique and has varied requirements. We like to give an accurate quote, so we find the best and easiest way to do this is to have a quick chat with you.

Other means to contact you?

You can call/ whatsapp on +917386651111 or leave an email on socialightindia@gmail.com

Are there any hidden costs for any of your services?

There are no hidden costs. We only add GST to the cost of any service.

LOGO GRAPHIC DESIGNING AND BRANDING


Do you design custom logos?

We specialize in custom logo design for all types of businesses and organizations.

Can you create Custom logos based on my idea/ sketch?

Yes, we would love to hear your ideas and build the logo accordingly.

How many samples of the logo do you share?

We share 3 samples initially. If you are happy with any of those, we will refine it further. If these samples don’t impress you, we give you more designs until you are satisfied with the logo design.

Who keeps the rights of the logo design?

All the rights of the Artwork and Logos we create for our customers belong to our customers.

What kind of design services do you offer?

We hate to brag, but we really do do it all. We can design your logo, make a standout business cards, letterhead design, hoarding designs, newspaper ads, designs for social media, packaging designs, add graphics to your website—you name it, we can do it.

What is the design process?

All projects are handled differently, however, we usually follow a similar path from start to finish. We gather information about your design first. We then design a draft for you to look over. If you are happy with the design we refine it and make any necessary changes as needed. Once you have approved it, we prepare your print-ready artwork and that’s it. You are then ready to go to print or use your graphics for online use.

How long will the job take?

Time taken to finish the job depends on the design requirement. Really you should allow sufficient time for the designing and proofing of your work. If your deadline is very tight, we will do our best to complete your work within this time.

What is the client’s involvement in the design process?

We thoroughly discuss the project at hand with our client from the beginning. We encourage the client to bring in any samples, color combinations/swatches, and ideas they may have.

What format will I get my work (soft copies) in?

All artwork for print is supplied in high resolution vector format (.PDF or .TIF) – so no quality is lost when the work is enlarged or reduced. If you want to use your images for web & social media purposes, then we will gladly supply your files in JPEG or any other format for that instance.

WEBSITE DEVELOPMENT, HOSTING AND MAINTENANCE


Do you provide all of web design and hosting services?

We are your one stop company to provide all your web services fully backed by GoDaddy. We can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

How long will it take for my website to be designed?

The timescale of a website design project is often dictated by the client, but typically ranges from 4-8 weeks. If you have a deadline in mind, we will do our best to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Once my website design is completed- what after sales services do you offer?

We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website never get out of date.

Are your websites responsive and/or mobile-friendly?

Yes, always! We believe that responsive Web Design (RWD) allows your website to be impactful and valuable no matter what device or platform your visitors use.

Where do you host the website?


Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

You may move your website to another web hosting service at any time.

Do you update or redesign an existing website?

Yes, we would be happy to pep up your existing website by updating or redesigning it.

SEARCH ENGINE OPTIMISATION


What is SEO?

You engage in SEO when you attempt to get a page to rank higher in a search engine’s SERPs (search engine results pages), with the ultimate goal being to increase organic (unpaid) traffic to that page.

What sort of results can be expected out of the SEO campaign?

Improvement in ranks will lead to an increase in relevant traffic from various sources.

  • More Traffic = More Leads.
  • More Leads = More conversions.
What sort of results can be expected out of the SEO campaign?

Improvement in ranks will lead to an increase in relevant traffic from various sources.

  • More Traffic = More Leads.
  • More Leads = More conversions.
How long will it take to see results?

There are a lot of variables that play into how quickly you see results after you start doing SEO.
Baseline traffic, website design, domain age, meta descriptions, geographic location, competition, and target market all play into how quickly you can gain search engine traffic from SEO.

SOCIAL MEDIA MARKETING


What social platforms do you handle?

We handle any social media accounts you want to have your presence in. Most common ones are Facebook, Instagram, Twitter, Linked In, Youtube Channel and Google My Business profile.

Does advertising on social media platforms work?

Ad campaigns generate leads, drive website traffic, and build brand awareness. Understanding your target market is one of the most important factors when it comes to social media advertising.

  • More Traffic = More Leads.
  • More Leads = More conversions.
What are you going to do to improve our social media channels?

Social media is all about providing value to your consumers. By creating entertaining content, curating interesting industry information, engaging with industry leaders and potential consumers, and staying on top of the latest trends, we’ll turn your social media channels into marketing machines!

Can I delete bad comments or reviews on social media?

Like most other things on social media, it depends on the platform you’re using. Let’s break it down:

    Can Delete Comments:
  • Instagram
  • Pinterest
  • YouTube
  • LinkedIn